Refund policy
We hope you are satisfied with your purchase. However, if you are not completely satisfied, you may return it to us. Please note that this policy is a disclaimer, meaning the customer accepts these conditions once the quotation is approved OR the payment is processed.
RETURNS
All returns must be completed within thirty (30) days from the shipping date. To be eligible for a return, your item must be unused and in the same condition you received it, and must be in its original packaging.
RETURN PROCESS
Please email customer service at : email serenalrsd@gmail. securely pack the item in its original packaging and ship it back to the following address:
4003 Greenbriar Dr, Stafford, TX 77477
SHIPPING
You must bear all return shipping charges and restocking fees unless otherwise mentioned in this policy. We strongly recommend using a trackable method to mail your return.
REFUNDS
Once we receive your return, we will inspect the condition of your item and process your refund within 7 business days, and the time it takes to be credited to your bill depends on your credit card company or. We will notify you by email once your return has been processed.
EXCHANGES
If you need an exchange, please email serenalrsd@gmail.com and mail your item to 4003 Greenbriar Dr, Stafford, TX 77477
Shipping costs must be borne by the customer. LRSD Air Compressor will not pay any shipping costs under any circumstances except if it is US Air Compressor’s operational mistakes (this may not cover warranty materials under the conditions mentioned in the warranty replacement item below).
If the wrong product or part was sent, the tech support team will investigate. If verified, the new part or product will be sent after we receive the old product, with all costs borne by LRSD Air Compressor. Goods must be unused and in original packaging.
Depending on where you live, the time it takes for your exchange to arrive may vary.
If you are shipping an item valued at more than $800, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.